1. Parties, Scope and Eligibility
The Service is operated by Rioforge Information Solutions (unit “Rioforge Digital Solutions”; registered with the Ministry of Micro, Small and Medium Enterprises, Government of India, Udyam Registration No. UDYAM-UP-02-0016102; Delhi, India) — phone: +90 530 306 28 53, e-mail: merhaba@linksosyal.com. The natural or legal person using the Service is the “Creator”.
The Service is a multi-tenant platform offering a bio link page, a digital and physical-product store, Instagram comment/DM automation, campaign and CRM tools, delivery, and related analytics. Some features may be marked “coming soon” or offered as experimental.
The Creator must be at least 18 years old and have legal capacity; where accepting on behalf of a legal entity, the accepting person represents that they are authorized to bind that entity.
LinkSosyal may change the scope, features and technical infrastructure of the Service at any time, and may add or remove features.
2. Accounts and Organizations
You must register with accurate and current information. Your account belongs to an organization; team members may access data based on roles.
You are responsible for the security of your account and credentials (password, 2FA, access tokens). You must notify us immediately of unauthorized use. The account owner is responsible for all activity carried out through the account.
An organization may include multiple users; the organization owner (OWNER) is authorized to add or remove members.
3. Instagram / Meta Usage
- Automations run only through official Instagram/Meta APIs with your explicit authorization; your password is never requested or stored.
- Account access tokens are stored encrypted; you may revoke access by disconnecting at any time.
- You must comply with the Meta Platform Terms, Developer Policies, Instagram Terms of Use and Instagram Community Guidelines. Violations such as spam, buying followers/likes, artificial engagement, prohibited content or automated bulk messaging lead to suspension of your account.
- Meta's constraints (a single private reply per comment, the applicable reply and messaging time windows, rate limits) are technically enforced in the Service; you may not request sending outside those limits.
- Where the Instagram API restricts text/file delivery, you accept that delivery is completed via the e-mail/bio-link/file-download channel.
- If Meta suspends, restricts or terminates API access, the relevant features may be disabled temporarily or permanently; this is not a defect or breach of contract.
- There is no partnership, agency or endorsement between us and Instagram/Meta; LinkSosyal is not affiliated with or endorsed by Instagram or Meta Platforms Inc.
4. Content, Intellectual Property and License
The Creator represents and warrants that it owns or has obtained all necessary rights to the content it uploads, including its bio page, products, images, texts, files, campaigns and review replies.
The Creator grants LinkSosyal a worldwide, royalty-free, transferable and sublicensable license to host, reproduce, process, technically adapt, display on public pages and use in promoting the Service, in order to operate, provide, improve, promote and market the Service. This license survives removal of the content, limited to backups and statutory retention periods.
The Creator permits the processing of the relevant comment/message texts by AI providers as part of the automation and AI features.
All rights in the software, design, brand, interface and infrastructure of the Service belong to LinkSosyal. The Creator is granted only a non-transferable, non-exclusive right of use consistent with these terms.
LinkSosyal reserves the right to use, free of charge, any suggestions and feedback you provide.
5. Creator Sales and Intermediary Role
For products you list on your bio page, you are the seller. Within the meaning of Turkish Law No. 6563 on the Regulation of Electronic Commerce, LinkSosyal is only a hosting provider offering a listing service; it does not take payments from buyers, does not intermediate payments and is not a party to the sale. Payment, delivery, invoicing, withdrawal and refund obligations — and data-controller responsibility under KVKK for personal data collected in order forms — are yours.
Product content, description, price, stock, delivery terms, copyright and trademark compliance, tax and invoicing obligations, and obligations arising from consumer legislation (including pre-contractual information) rest with the seller-creator.
LinkSosyal is not a party to the sales contract between creator and buyer and cannot be held liable for product defects, non-delivery, or infringement of third-party rights.
See the Refunds & Distance Sales page for withdrawal, refund and distance-sales terms.
6. Fees, Commission and Subscriptions
LinkSosyal takes no commission on creators' sales or tips on any plan (0%). The free plan comes with the limits shown on the pricing page; paid plans and current prices are published in TRY and USD. Prices may change with reasonable prior notice before taking effect; the amount paid for the current period is unaffected.
Subscriptions renew automatically at the end of the period unless cancelled. Cancellation takes effect at the end of the current period; refund conditions are set out on the Refunds & Distance Sales page.
Taxes, duties and similar obligations on fees and commissions are the responsibility of the relevant party; service fees exclude VAT and are reflected in line with applicable legislation.
If payment is not made, the Service may be restricted or suspended.
6/A. Referral Program and Commission Payments
Under the Referral Program you may earn commission on paid subscriptions of users you invite. The commission rate, calculation method and payout conditions are determined by the Platform and follow the terms currently announced; such terms may change with prior notice.
Commission accrues, for periods in which the invited user's subscription is active, on the amounts actually collected for that subscription, and only upon successful collection. Commission is calculated in the currency of the invited user's payment (TRY or USD) and is paid out at minimum thresholds and on schedules determined by the Platform.
Commission payments are made at the Platform's sole discretion. In cases of suspected or irregular transactions, fake or multiple accounts, self-referral, breach of these Terms, suspected fraud, or use inconsistent with the Program's purpose, we reserve the right to withhold, reduce, revoke or deny commission payments in whole or in part, and to remove an account from the Program. We further reserve the right to decline a commission payment at our sole discretion, without any obligation to state reasons.
Tax obligations relating to commissions (including, without limitation, income tax) rest with the recipient; declaration and notification duties are fulfilled under applicable legislation upon request.
7. Acceptable Use
- Unauthorized access to others' accounts, impersonation, phishing or unauthorized data collection (scraping)
- Use contrary to Meta/Instagram terms or Community Guidelines; spam, buying followers/engagement, inauthentic behavior
- Selling illegal content, hate speech or content infringing third-party rights; content inappropriate for children
- Robots/automation overloading the platform, reverse-engineering, exploiting security vulnerabilities
- Using Platform Data to sell, license, re-identify or build profiles
- Attempts to evade VAT/e-Arşiv obligations with misleading invoice data
- Inspecting or copying the Service in order to develop a competing product
8. Suspension and Termination
You may delete your account at any time. LinkSosyal may suspend or terminate the Service in whole or in part in case of breach of these terms, legislation or Meta terms, security risk, infringement of third-party rights, or protection of Service integrity.
Upon termination, statutory retention and accounting obligations and provisions on amounts already collected survive. The Creator is liable for damages caused by its breach.
9. Limitation of Liability
The Service is provided “as is” and “as available”; uninterrupted, error-free access or fitness for a particular outcome is not warranted. LinkSosyal is not liable for disruptions arising from Instagram/Meta API changes, restriction of Meta access, third-party outages, internet/infrastructure problems or force majeure.
To the maximum extent permitted by applicable law, LinkSosyal cannot be held liable for loss of profit, loss of data, loss of reputation, or indirect/consequential damages. Total liability is capped at the fees the Creator paid to the Service in the 12 months preceding the claim.
For persons with consumer status, the mandatory provisions of Law No. 6502 are reserved; the limitations in this clause are not applied so as to remove mandatory consumer rights.
10. Indemnity
The Creator agrees to indemnify LinkSosyal against any claim, action or damage brought against LinkSosyal arising from its use of the Service, the content it uploads, the products it sells, infringement of third-party rights, or breach of these terms.
11. Changes to the Terms
LinkSosyal may update these terms in line with legislation, Meta terms or developments in the Service. Material changes are notified before their effective date. Continuing to use the Service after a change means you accept it.
12. Notices and General
Notices are given to the e-mail address you provided in the sign-up form or through in-panel announcements. You are responsible for keeping your contact information current.
If any provision is held invalid, the validity of the remaining provisions is unaffected. Failure to exercise a right is not a waiver. LinkSosyal may assign its rights under these terms to third parties.
These terms and their annexes constitute the entire agreement between the parties.
12/A. Commercial Electronic Messages and İYS
Under Articles 6 and 7 of the Turkish E-Commerce Law No. 6563, commercial electronic messages (campaigns, announcements, newsletters) are only sent with your prior explicit consent. Users who consent may be informed by e-mail and SMS about subscription status, campaigns and product updates.
Commercial-message consents are registered with the Central Communication System (İYS) established for electronic message management. Users without consent receive only mandatory service notices (transaction confirmations, security alerts, invoice notifications); these are not commercial electronic messages.
You can withdraw your consent at any time, free of charge and without stating a reason, via the opt-out link in every commercial message or by turning off notification preferences in your account settings. Withdrawals are applied within three business days at the latest.
12/B. Service Provider Information
Service provider: Rioforge Information Solutions (unit “Rioforge Digital Solutions”; registered with the Ministry of Micro, Small and Medium Enterprises, Government of India, Udyam Registration No. UDYAM-UP-02-0016102; Delhi, India) — phone: +90 530 306 28 53, e-mail: merhaba@linksosyal.com.
For products creators list on their bio pages, LinkSosyal is only a hosting provider offering a listing service: it does not take payments from buyers, does not intermediate payments and is not a party to the sale. The seller is the creator who lists the product; we undertake to keep the creator's identity and contact details and the channel for consumer requests accessible.
The service provider is registered in India; registration and notification duties arising from Turkish legislation (e.g. Law No. 6563 and ETBİS) are fulfilled to the extent applicable.
12/C. Grievance Officer
Grievance Officer, Rioforge Information Solutions — e-mail: merhaba@linksosyal.com, phone: +90 530 306 28 53. Complaints are acknowledged within 48 hours and resolved within one month at the latest.
13. Governing Law and Jurisdiction
These terms are governed by the laws of the Republic of India; for disputes with business users, the courts at Delhi (India) have jurisdiction.
This choice does not deprive consumers of the protection of the mandatory consumer law of their place of residence; consumers resident in Türkiye may apply to the Consumer Arbitration Committees and consumer courts at their place of residence.
For persons with consumer status, the mandatory provisions of Law No. 6502 on Consumer Protection and the Distance Contracts Regulation remain reserved, as does the right to apply to the Consumer Arbitration Committee and consumer mediation within the current monetary limits.